Certificate in Human Resources Management - The Online Business Academy

Course Content

Expand All

1. Organisational Behaviour 10 Topics

Expand

Lesson Content

0% Complete 0/10 Steps

1.1 Overview & Learning Outcomes

1.2 What is Organisational Behaviour (OB)?

1.3 The Performance Equation

1.4 Why do OrganisationsExist?

1.5 Managers in Organisations

1.6 The Management Process

1.7 The Global Manager

1.8 The Changing Nature of Work

1.9 Changing Employer-Employee Relations

1.10 Corporate Social Responsibility

2. Individual Differences 14 Topics

Expand

Lesson Content

0% Complete 0/14 Steps

2.1 Overview & Learning Outcomes

2.2 Individual Performance Equation

2.3 Work Effort

2.4 Organisational Support

2.5 Demographic Differences Among Individuals

2.6 Competence Differences Among Individuals

2.7 Emotional Competence

2.8 Emotional Cognition

2.9 Personality Differences Among Individuals

2.10 Individuals and Workplace Diversity

2.11 Values and Attitudes of Workers

2.12 Three Components of Attitudes

2.13 Job Satisfaction and Job Performance

2.14 Perception and the Perceptual Process

3. Motivation & Empowerment 12 Topics

Expand

Lesson Content

0% Complete 0/12 Steps

3.1 Overview & Learning Outcomes

3.2 Motivating and Empowering Today’s Workforce

3.3 Douglas McGregor’s X-Y Motivational Theory

3.4 Maslow’s Needs Hierarchy & its Relevance to Motivation

3.5 Alderfer’s ERG Theory & its Relevance to Motivation

3.6 McClelland’s Achievement Motivation & its Relevance to Motivation

3.7 Herzberg’s Two-factor Theory & its Relevance to Motivation

3.8 Vroom’s Expectancy Theory & its Relevance to Motivation

3.9 Adam’s Equity Theory & its Relevance to Motivation

3.10 Integrating Content & Process Theories

3.11 Other Concepts of Motivation

3.12 Empowerment & its Relevance to Motivation

4. Learning, Reinforcement and Self Management 14 Topics

Expand

Lesson Content

0% Complete 0/14 Steps

4.1 Overview & Learning Outcomes

4.2 Information, Knowledge and Organisations

4.3 Four General Approaches to Learning

4.4 Classical Conditioning

4.5 Operant Conditioning

4.6 Cognitive Learning

4.7 Social Learning

4.8 Organisational Behaviour Modification (OBM)

4.9 Positive Reinforcement

4.10 Negative Reinforcement

4.11 Punishment

4.12 Social Learning Theory and Self-Management

4.13 Managing Pay as an Extrinsic Reward

4.14 Organisational Learning

5. Group & Group Dynamics 11 Topics

Expand

Lesson Content

0% Complete 0/11 Steps

5.1 Overview & Learning Outcomes

5.2 What is a Group?

5.3 Formal Groups

5.4 Informal Groups

5.5 Why do People Join Groups?

5.6 Managing Groups for Effectiveness

5.7 Groups as Open Systems

5.8 Stages of Group Development

5.9 Group Communication and Decision-Making

5.10 Group Task Performance

5.11 Dynamics of Intergroup Competition

6. Team & Team Building 8 Topics

Expand

Lesson Content

0% Complete 0/8 Steps

6.1 Overview & Learning Outcomes

6.2 What are Teams

6.3 Groups vs Teams

6.4 Teams and Their Effectiveness

6.5 Team Building and Teamwork

6.6 Team Performance & Cohesiveness

6.7 Types of Workplace Teams

6.8 Future Challenges for Work Teams

7. Organisational Culture 8 Topics

Expand

Lesson Content

0% Complete 0/8 Steps

7.1 Overview & Learning Outcomes

7.2 Understanding the Organisational Culture

7.3 Levels of Cultural Analysis

7.4 Cultural Management Paradigms

7.5 Elements of Strong Corporate Cultures

7.6 Cultural Research

7.7 Managing Culture

7.8 Ethics and Organisational Culture

8. Power & Politics 15 Topics

Expand

Lesson Content

0% Complete 0/15 Steps

8.1 Overview & Learning Outcomes

8.2 Meaning and Sources of Power

8.3 Power and Influence

8.4 Types of Power

8.5 Positional Power

8.6 Personal Power

8.7 Power, Authority and Obedience

8.8 Obedience and Acceptance of Authority

8.9 How Managers Acquire Power

8.10 Empowerment

8.11 Organisational Politics

8.12 Power in political Arenas

8.13 Organisational Politics in Action

8.14 Consequences of Power and Politics

8.15 Analysing Political Behaviour

9. Leadership 9 Topics

Expand

Lesson Content

0% Complete 0/9 Steps

9.1 Overview & Learning Outcomes

9.2 Leadership and Management

9.3 Trait and Behavioural Theories of Leadership

9.4 Leadership Style

9.5 Situational Contingency Theories of Leadership

9.6 Charismatic Leadership and Transformational Leadership

9.7 Emerging Leadership Perspectives

9.8 Characteristics of a New Leader

9.9 Current Issues in Leadership

10. Decision Making 13 Topics

Expand

Lesson Content

0% Complete 0/13 Steps

10.1 Overview & Learning Outcomes

10.2 Decision-Making in Organisations

10.3 Types of Decisions

10.4 Decision-Making Process

10.5 Approaches to Decision-Making

10.6 The Intuitive Decision Model

10.7 Making a Choice and Implementing a Decision

10.8 Managing Participation in Decision Making

10.9 Groups as Decision Makers

10.10 Conflict in Groups

10.11 Current issues in Organisational Decision Making

10.12 Technology in Decision Making

10.13 Ethical Decision-making Framework

11. Communication, Conflict & Negotiation 6 Topics

Expand

Lesson Content

0% Complete 0/6 Steps

11.1 Overview & Learning Outcomes

11.2 Communication in Organisations

11.3 Interpersonal Communication Process

11.4 Levels of Conflict

11.5 Conflict Management Approaches

11.6 Negotiation

12. Change 7 Topics

Expand

Lesson Content

0% Complete 0/7 Steps

12.1 Overview & Learning Outcomes

12.2 What is Organisational Change

12.3 Forces of Change

12.4 Planned Change Strategies

12.5 Resistance to Change

12.6 Change and Stress

12.7 Innovation in Organisations

Course Content

Popular Courses

Course Categories

Company

Contact

Learning Portal

(02) 8006 0556